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A service for food industry professionals · Friday, April 26, 2024 · 706,880,129 Articles · 3+ Million Readers

Store Managers Are All Heart

By: Elizabeth Mackin, Assistant, Education, Food Marketing Institute

John Snavely_2I was sitting in a waiting room recently and I noticed that everyone around me was transfixed by their smartphone—a pretty common sight these days. In a world where social media, digital ads and the latest apps are all accessible, it becomes a point of differentiation to have quality, meaningful connections with people. That’s where store managers come in. They are the heart of the grocery store—motivating their employees to create memorable in-store experiences that keep shoppers engaged and coming back for more.

Here’s how Sheila Laing, executive vice president and chief administrative office for Hy-Vee, Inc. puts it:

 

Know a store manager who is all heart? Nominate them for FMI’s Store Manager Awards. Deadline is now extended to February 26.

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